Cancellation Policy

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24 hours notice of scheduled appointment:

No charge for cancellations made with 24 hours notice of appointment time

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Within 2 hours of scheduled appointment time:

Cancellations made within 2 hrs of appointment time are charged in full 

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Within 24 hours of scheduled appointment (< 2 hours of appointment time):

Cancellations made within 24hrs of scheduled appointment time are charged at 50% of appointment time (providing notice is given with at least 2 hours notice)

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If you need to cancel a scheduled appointment time, please contact Chalisa by phone as soon as possible to enable you to re-book at your preferred time slot and allow Chalisa to re-book your time slot to someone else.

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Chalisa will use discretion based on specific circumstances surrounding cancellations, however please respect that Chalisa is often booked out and late cancellations can not be re-scheduled to another client within 24 hours notice.  Thank you for your understanding.