24 hours notice of scheduled appointment:
No charge for cancellations made with 24 hours notice of appointment time
Within 2 hours of scheduled appointment time:
Cancellations made within 2 hrs of appointment time are charged in full
Within 24 hours of scheduled appointment (< 2 hours of appointment time):
Cancellations made within 24hrs of scheduled appointment time are charged at 50% of appointment time (providing notice is given with at least 2 hours notice)
If you need to cancel a scheduled appointment time, please contact Chalisa by phone as soon as possible to enable you to re-book at your preferred time slot and allow Chalisa to re-book your time slot to someone else.
Chalisa will use discretion based on specific circumstances surrounding cancellations, however please respect that Chalisa is often booked out and late cancellations can not be re-scheduled to another client within 24 hours notice. Thank you for your understanding.